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arpacgroup.com  »  Customer Service


    Count on ARPAC for fast and friendly customer service. The ARPAC GROUP Parts Support Coordinators are committed to serving your needs. With over 70 years of combined experience, our team of trained experts has the knowledge to get you the right part when you need it. We carry an extensive inventory of standard replacement parts, allowing us to ship many orders within 24 hours.

The ARPAC GROUP's parts department offers:

  • Same-day delivery on stock spare parts
  • Next-day delivery on rush manufactured spare parts
  • Courteous and professional staff to answer parts related questions
  • Fully staffed machine shop dedicated solely for the manufacture of spare parts
  • 24 hour phone support (for after hours support)
  • Parts ordering online form
  • Visa and MasterCard accepted
Newsletter
In the near future ARPAC will be sending out a regular newsletter
with useful information on:
  • Upgrade kits for existing and older machines
  • Promotions on replacement parts
  • Special deals on stock clearance parts
Use this form to contact ARPAC's parts service department. Messages are generally received the next business day. You will receive a reply as soon as possible.

Hours of Operation
7AM to 6 PM (Central Time) Monday through Friday

Telephone: 847-678-9034

During off-hours, telephone will be forwarded by answering service for emergency support calls


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